Welfare/Mental Health Wellbeing


At these challenging times you are not alone, mental and physical health may be a cause of concern. Below is a list of useful numbers and contacts you can access to help you through a difficult period.

Anxiety UK
Charity providing support if you have been diagnosed with an anxiety condition
Tel: 03444 775 774 (Monday to Friday, 9.30am to 5.30pm)
Website: www.anxietyuk.org.uk 

Bereavement support - click here 

CALM - Campaign Against Living Miserably
For men aged 15 - 35
Tel: 0800 585858 (5pm to midnight)
Website: www.thecalmzone.net 

Domestic Abuse - Essex Compass
Tel: 0330 333 7 444
Email (general enquiries): enquiries@essexcompass.org.uk
Website: www.essexcompass.org.uk 

EWMHS - Emotional Wellbeing and Mental Health Service
Service open to young people between the ages of 0 - 18, or up to 25 for those with special educational needs.
Tel: 0300 300 1600
Website: www.nelft.nhs.uk/ewmhs 

Galop - LGBT+ anti-violence charity
Support services to LGBT+ victims/survivors by telephone, email, text and WhatsApp. 
Tel: 0800 999 5428 (Monday, Tuesay & Friday, 10am to 5pm - Wednesday & Thursday, 10am to 8pm) 
Email: advice@galop.org.uk
Website: www.galop.org.uk  

Health in Mind (North East Essex)
Need help in a mental health crisis
Crisis line: 0330 726 1800
Email: hpft.spa@nhs.net
Website: www.hpft.nhs.uk 

Men's Health Forum
24/7 stress support for men by text, chat or email
Website: www.menshealthforum.org.uk

Mental Health UK
Online community for everyone.
Website: mentalhealth-uk.org 

Offers advice, support and information to people experiencing a mental health difficulty
Infoline: 0300 123 3393
Text: 86463
Email: info@mind.co.uk
Website: www.mind.org.uk 

NHS Crisis Mental Health
NHS have launched a new crisis mental health phone line across Essex.
Dial 111 and select the option for mental health crisis (option 2) for immediate and specialist support 24 hours a day, 365 days a year. 

The service is for people aged 18 and over and aims to ensure those in need of support can access it quickly when they need it most. 
Andy Brogan, Chief Operating Officer at Deputy Chief Executive at EPUT, said: "It is vital that people are able to access specialist support without delay when they are experiencing mental health crisis. This service will enable people to do just that."
"Working with colleagues at Clinical Commissioning Groups across Essex, I am pleased that we have been able to launch this service to help people when they need it most."
Website: eput.nhs.uk 

Tel: 116 123 (24 hours a day)
Website: www.samaritans.org 

Services provide practical help, emotional support and specialist information to individuals affected by mental health problems
Tel: 0300 304 7000 (4.30pm - 10.30pm every day)
Email: support@sane.org.uk
Website/support forum: sane.org.uk 

Veterans; Mental Health, Housing and Financial Guide
Website: Guide for veterans 

Parents helpline: 0800 802 5544 (Monday to Friday, 9.30am to 4pm)
YoungMinds Crisis Messenger: text YM to 85258
Website: youngminds.org.uk 


Action on Hearing Loss
Free information on hearing loss and tinnitus
Where: Council Office, 10 Melrose Road, West Mersea, CO5 8JD.
When: 1st Friday of the month from 10am to 11.30am (postponed due to Covid-19)
For more information please contact Angie Baker on 07442 538939
Email: angela.baker@hearingloss.org.uk
Website: www.actiononhearingloss.org.uk
Poster: click here 
Hearing loss and tinnitus during Covid-19: click here 
Virtual Tinnitus Support Group: click here 

Carers FIRST (FIRST Choice for Carers)
Do you look after a relative or friend who due to ill health, physical or mental illness, disability, frailty, or addiction cannot manage without your support? If you do, then you are a carer and you may wish to talk to someone about your caring role.
Carers FIRST offers a range of services for adult carers. 
Tel: 0300 303 1555
Email: hello@carersfirst.org.uk
Website: www.carersfirst.org.uk/essex 

Citizens Advice, Colchester
Face to face service has been suspended due to Covid-19.
Advice line: 0300 330 2104 (Monday to Friday, 10am to 4pm)
Email: advice.colchester@cabnet.org.uk
Website: citizensadvice.org.uk/local/colchester

Community Agents Essex
Supporting older people and informal carers to find and develop independent living solutions from within their local community. 
Website: www.communityagentsessex.org.uk 

Essex Welfare Service
Tel: 0300 303 9988
Website: www.essexwelfareservice.org.uk

Health & Social Care (Essex County Council)
Tel: 0345 603 7630
Website: essex.gov.uk

St Helena
Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU.
Tel: 01206 845566
Website: sthelena.org.uk

Victim Support
Tel: 01277 357557
Email: essexvolunteering@victimsupport.org.uk 
Website: victimsupport/volunteer